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    Introduction to Voice Picking

    Voice Picking

    How voice-directed work’s most common application delivers meaningful bottom-line benefits
    Voice-directed case picking
    Voice-directed each picking (2)

    Voice picking solutions are used by retail, distribution and manufacturing companies across a wide range of industries.  They deliver increased bottom-line profitability by reducing distribution center operating costs while increasing customer service levels.

    Unlike all other picking methodologies, a voice picking solution enables distribution center (DC) associates to work “hands-free and eyes-free” to execute their picking assignments.  This results in the four key benefits described below.

    Voice Picking delivers

    Increased / optimized productivity by eliminating wasted motions

    Voice picking eliminates all of the wasted motions DC associates make interacting with paper & pencil or the screen, keyboard and handle of a RF scanning device (electronic “paper & pencil”) when executing picking assignments.  As a result, companies that implement voice picking provided by Speech Interface Design typically realize productivity gains 10% to 30%+.  (The voice system can be interfaced with an ergonomic scanner to efficiently capture bar coded data if the capture of that data is required as per the picking workflow.)

    Increased / optimized accuracy by eliminating distractions

    Voice picking eliminates the need for DC associates to take their eyes away from their picking task to interact with paper or the screen, keyboard and handle of a RF scanning device (electronic paper & pencil) when executing picking assignments.  As a result of the increased focus of voice-directed associates, picking errors are typically reduced by 15% to 85%.  Companies using voice picking typically report shipping accuracy rates of 99.9% with no checking or auditing.

    Dramatically reduced employee training times

    Voice picking systems provide simple verbal instructions to DC associates and do not allow them to proceed if they provide an incorrect response.  Because voice is a natural form of human communication, systems are intuitive and easy to learn for new and temporary employees.  And, because Vocollect Voice systems provide universal commands like “say again” and “help”, associates become productive and confident in just hours or days versus days or weeks as required for other methodologies.

    Markedly improved employee safety

    Voice picking systems enable DC associates to work with their "head up" and “eyes free”.  Injuries that commonly result from associates traveling with their head down and eyes focused on a paper pick list or the screen and or keyboard of a RF scanning devices are thereby eliminated.  Because associates are also “hands-free”, they are in no way compromised from picking, lifting and carrying items with proper and safe technique.

    Pick to Voice Section

    See Voice Picking in Action

    Watch How Seneca Medical Saves
    $1 Million Annually with Voice Picking

    Seneca Medical, a medical products distributor, switched from paper to voice picking to reduce costs by improving productivity and eliminating the auditors required to previously maintain high levels of accuracy.  They now save $ 1 million annually with faster, more efficient and highly accurate voice-directed picking. In some areas, they saw increases in productivity of over 50%.

    Voice Picking Solution Video

    Case Studies

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    Results

    Productivity increased by 25%
    Accuracy at 99.9% with no auditing
    Annual operating costs reduced by $1 million
    Solution paid for itself in 6 months
    Learn more
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    Results

    Productivity increased by 22%
    Accuracy increased to 99.98%
    New employee training reduced from 2-3 weeks to 3 days
    Solution paid for itself in 7.5 months
    Learn more
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    After moving from a paper-driven environment to a WMS with barcoding and RF scanning in 2009 - which won us ProSales Magazine’s 2011 Merit Award for Best Use of Technology by increasing productivity 34% while reducing errors by 75% - I began looking in 2013 for the next enhancement that would enable us to meet our commitment to continuous improvement. Vocollect’s VoiceLink solution provided by Speech-Interface Design was not only an obvious choice, it has far surpassed our expectations relative to its ability to return value to our organization by increasing productivity an additional 22.2% & increasing shipping accuracy to 99.92% which has differentiated us in the marketplace.

    Jim Coulter, Director of Logistics, Parksite

    Another came in before SID. Their system was simple and we liked it but once SID came in, we were sold on them because they explained everything in such technical detail

    Lou Andreozzi, Operations Manager, Claflin Company

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    SID’s technical expertise was impressive.

    Greg Weigel, American Woodmark Corporation

    Gregg Distributors LTD


    Our partnership with SID is a good working relationship. These are people that we can work with, that we can talk to. We get honest opinions from them on what to do

    Denis Desautels, Senior Vice President, Operations & I.T., Gregg Distributors LP

    Learn how we can quantify how much voice picking can save your operation each year