Another came in before SID. Their system was simple and we liked it but once SID came in, we were sold on them because they explained everything in such technical detail
SID’s technical expertise was impressive.
Our partnership with SID is a good working relationship. These are people that we can work with, that we can talk to. We get honest opinions from them on what to do
After moving from a paper-driven environment to a WMS with barcoding and RF scanning in 2009 - which won us ProSales Magazine’s 2011 Merit Award for Best Use of Technology by increasing productivity 34% while reducing errors by 75% - I began looking in 2013 for the next enhancement that would enable us to meet our commitment to continuous improvement. Vocollect’s VoiceLink solution provided by Speech-Interface Design was not only an obvious choice, it has far surpassed our expectations relative to its ability to return value to our organization by increasing productivity an additional 22.2% & increasing shipping accuracy to 99.92% which has differentiated us in the marketplace.
