S-1. Ensure that mic is correctly positioned–1/4 inch from corner of mouth
S-2. Perform a background noise check (”sample noise”, “noise check” or press button)
S-3. Make sure you are using your own voice file (or “voice templates”)
S-4. Re-train the problem word.
S-5 Try a different headset to make sure that isn’t the problem
S-6. Re-train from scratch (last resort)